Hi, thanks for stopping by! We get lots of questions and try to share the most common ones here. If you don’t find what you are looking for, please contact us.
No, please do not reproduce The Yoga Poster in any way.
It is copyrighted material and protected by law. What does that mean? Well, in many ways, the poster is like a book. We spent hundreds of hours researching, writing, thinking and designing and copyright is a legal means of acknowledging that. When we added up all the time and energy that went into this we thought it was fair to ask the world to respect that effort.
Scans and digital files of The Yoga Poster are not available for distribution. Those would be in violation of our copyright. Please contact us with any questions.
We are available for custom print work, web design, and web development. You can read a bit more about that on our other sites: havahula.org and presspoint.com Let's talk!
Yes, all of our products are available wholesale. Please email us for more information. (We are a bit particular about who retails our products, so please don’t be offended if we ask YOU a few questions, too!)
We offer small-group discounts and consolidated shipping rates. Contact us for more information.
In-kind donations are most likely, but sponsorships are certainly not out of the question. Please get in touch.
Yes!
The Yoga Poster is printed outside of Washington, DC at a small, family-owned print shop. The paper is 100lb. archival-quality paper. For comparison, typical printer paper is 20lb.. When supply chain allows (much more difficult since the pandemic!), we use 100% post-consumer waste materials. The inks are vegetable-based. Even the shipping materials are predominantly earth friendly … the tube and inner wrapping paper are 100% recycled materials; the plastic end caps are plastic, but can be reused or recycled.
Our other works are also printed on 100% PCW paper and also printed locally at a small, family-owned print shop.
The posters are stored flat until an order has been received. Upon order, we hand-roll each poster using a dowel to keep the edges smooth. The rolled poster is wrapped in 100% recycled brown paper and sealed with a small strip of tape. From there, it is inserted into a 100% recycled mailing tube with stapled end caps. Internationally bound posters will have additional brown-paper padding added for extra protection.
We do our best to ship all orders within 2-3 business days. If you would like to request a quote for expedited shipping, please get in touch. Expedited shipping is available for both U.S. and international destinations.
Your will receive an email when your order is en route. International customers — please read “Q: Do you ship internationally (i.e., outside the United States)?”, below.
The Yoga Poster is shipped via the USPS, UPS, or FedEx. International shipments will be transferred to local carriers (e.g., Royal Mail, PostNord, etc.). Within the United States, we primarily ship via insured & tracked USPS Media Mail, which has an approximate — not guaranteed — delivery time of 7 business days.
If you prefer a particular shipping service, please contact us and we’ll see what we can work out.
Yes, please contact us for a quote; expedited shipping is available for both U.S. and International orders. Contact us for a quote; be sure to include the number of posters you’d like to order, your complete shipping address and how soon you’re hoping to receive your order.
Yes! Our works have been shipped to all but one continent so far (Antarctica)!
International delivery times vary greatly — depending whether you have purchased expedited shipping, time of year, your country’s customs processes, etc. — and can take anywhere from one to several weeks (and…it may be longer). If you’d like a more specific time frame, please contact us regarding expedited (trackable and insured) shipping options. International orders sent via standard shipping are not insured; if lost in transit, we will do all we can to help you find your package but cannot and will not be held financially responsible for replacing your items. Depending on your location and local processes (e.g., customs & duties), it may be helpful to leave notice with your postal carrier or local postal office that you are expecting a brown mailing tube from the United States that is 25 inches in length.
Please check with your local postal service or other authority regarding customs & import duties. The Yoga Poster is not liable for such fees incurred.
Yes, but shipping is expensive, so…
Once the original product is returned to us via USPS: If the mistake was yours, we will ask you to pay shipping fees before we correct and resend; if the mistake was ours, we will cover shipping fees and sincerely apologize for the delay!.
Once the original product is returned to us via the carrier, we will evaluate the issue on a per-case basis. Please note that shipping fees are non-refundable and buyers are responsible for reshipment fees.
Yes. Once your package is received back at our office, we will be happy to resend it to you! You must pay the return shipping fees. We will invoice you for the fees; once paid, your item(s) will be re-shipped within 1 – 2 business days.
While we cannot replace or refund items that have not been confirmed as lost or damaged by the shipping provider, please let us know what’s happening so we are aware and can assist as needed. Depending on the rules as set forth by the shipping partner (e.g., USPS, UPS, FedEx), we typically must wait 30-40 days before a package will be deemed lost. If you prefer to place a new order, that’s fine! Just let us know and when the original item appear back in our box we will reach out to you. Please be aware that shipping fees are non-refundable.
Please contact us. We insure all packages within the United States. International shipments are insured whenever possible. While we are not liable for stolen packages, will assist you in gathering information (e.g., shipping dates, proof of purchase and item value) if needed. Once we have gathered and reported all necessary documentation, a determination will be made regarding replacement, refund, or if we need to wait a bit to see if the package reappears.
Our products are printed on unbleached, 100% post consumer waste recycled paper. And, unbleached, 100% post consumer waste recycled paper may have a story to tell! These teensy ”imperfections” — or “beauty spots”, which is how we like to think of them — are part of the final product. Seriously, though, we do inspect each item as it is being prepared for shipment. If there is an actual defect, it will not knowingly be shipped.
Sorry! Contact us!